At Mel Bat, every piece of personal information you share is treated as a trust. We are transparent about what data we collect, why we collect it, and how we keep it secure. Reading this document will give you full confidence in using our platform.
Mel Bat takes your privacy seriously — and we prove it through action, not just words
Mel Bat never sells, rents, or commercially exploits your name, phone number, email, or any other personal information to third parties.
All your data is protected with bank-grade 256-bit SSL encryption, active at every stage of data transfer.
We have nothing to hide. What data we collect, why we collect it, and how long we retain it — all of it is clearly set out here in plain English.
You can view, correct, or delete your data at any time. Our support team is always ready to help.
Our systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are resolved promptly.
Your personal data is accessible only to authorized staff, and only for specific job-related purposes. All access is fully logged.
This Privacy Policy Mel Bat (melbat.im) and applies to all its members. By registering or using the platform, you agree to this Privacy Policy.
We believe your data belongs to you — Mel Bat is simply its temporary custodian. Our responsibility is to keep it secure and use it only when necessary. This document explains exactly how we do that.
This policy applies to the Mel Bat website, mobile app, live chat system, and all other digital services. If you have any questions, please contact us: support@melbat.im
In brief: We never sell, rent, or misuse your data. It is used solely to provide you with a better service.
Mel Bat only collects information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.
| Data type | Example | Collection Time | Mandatory |
|---|---|---|---|
| Identity information | Name, date of birth, national ID | Registration / KYC | Yes |
| Contact information | Phone number, email address | Register | Yes |
| Financial information | BKash/Nagad number, transaction history | During Payment | Yes |
| Device information | IP address, browser, OS | Platform Usage | Automatic |
| Gaming Activity | Bet history, game logs, wins & losses | While Playing | Automatic |
| Communication Log | Support chat, email messages | During Support | Where applicable |
We never collect:
Mel Bat uses your data only for the purposes listed below — each one clearly defined and in your best interest:
If you no longer wish to receive marketing emails or SMS from Mel Bat, you can unsubscribe at any time. This will not affect any other services on your account.
Mel Bat never sells your data. However, there are limited circumstances where sharing may be necessary:
Whenever data is shared with third parties, they are contractually bound to uphold the same privacy standards. Mel Bat remains accountable for how they use that data.
Mel Bat uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser. We use the following types of cookies:
You can delete non-essential cookies from your browser settings at any time, though some features may become limited as a result.
Mel Bat does not retain any data longer than necessary. The retention periods for different types of data are listed below:
Data deletion request: Where there is no legal obligation to retain your data, you may request its deletion. We typically complete this within 30 business days and confirm once done.
You have important rights over your own data. Mel Bat fully respects each of these rights:
To exercise these rights, email us at: support@melbat.im — We typically respond within 7 business days.
Mel Bat is strictly for users aged 18 and above. We never knowingly collect data from minors.
Age is verified at registration and confirmed through the KYC process. If a minor's data is ever collected inadvertently, the account will be closed and all associated data permanently deleted as soon as we are notified.
If a parent or guardian suspects their minor child is using Mel Bat, please support@melbat.im. We will take prompt action.
Mel Bat protects your data to the highest industry standards. Our security framework includes:
In the event of a data breach: In the unlikely event that your data is compromised, Mel Bat will notify the relevant regulatory authorities within 72 hours as required by law, and will inform affected members directly via email. Every step of the investigation and resolution process will be communicated transparently.
Mel Bat reserves the right to update this Privacy Policy. Members will be notified in advance of any significant changes via email or through the platform.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We encourage you to review this page periodically.
Contact address:
For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our support team. We're always ready to respond in Bangla.
You've read our Privacy Policy. Your data is completely safe with Mel Bat. Join today and enjoy a secure betting experience.